Business Analysis Fundamentals

Curriculum

1. 01What Business Analysts DoThe business analyst's job, how it differs from a data analyst's or project manager's, and the first and most important skill, separating the problem from the requested solution.20 min
2. 02StakeholdersFind everyone affected by a change, map their power and interest, decide how to involve each one, and agree who does what with a RACI chart.20 min
3. 03Eliciting RequirementsDraw out what people really need with interviews, workshops, observation and documents, ask questions that get facts rather than opinions, and dig to the root cause.20 min
4. 04The Current State in NumbersMeasure how things work today before changing them, set the baseline every improvement will be judged against, and find out whether a problem is everywhere or concentrated.25 min
5. 05Process MappingDraw how work really flows today with swimlanes, find the delays, handoffs and rework that cause the problem, and design a better future process.25 min
6. 06Writing RequirementsWrite requirements that can be built and tested, separate functional and non-functional requirements from business rules, and prioritise with MoSCoW.25 min
7. 07User Stories and Acceptance CriteriaExpress requirements as user stories that keep the user and the reason in view, split them to a buildable size, and pin down "done" with Given/When/Then acceptance criteria.25 min
8. 08Data and Reporting RequirementsSpecify the KPIs, reports and data a change needs, so that "how will we know it worked?" has an exact, agreed answer before anything is built.25 min
9. 09The Business CaseCompare options, including doing nothing, on costs, benefits, payback and risk, and recommend one in a way a decision-maker can trust.25 min
10. 10Testing and AdoptionCheck the delivered change against the requirements with user acceptance testing and a traceability matrix, then help people actually adopt it and measure whether it worked.25 min
11. 11Final ProjectPlan your final project, a complete business analysis pack for a freight company whose operations director wants a customer tracking app, and start with the data.20 min
12. Final assessmentPass it (60% or more) to earn the Business Analysis Fundamentals course completion badge.